Privacy Policy

This Privacy Policy describes how Fly Bir Billing (referred to as “we”, “us”, or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of our website.

1. Personal Information Collection and Use:

1.1 When you book paragliding or other adventure activities on our website, we collect personal information such as your name, age, gender, address, phone number, and email address.

1.2 When you visit our website, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system.

1.3 We use your personal information to:

• Process your bookings and reservations.
• Send you emails and SMSs regarding booking status, payment status, flight insurance, schedule changes, cancellations, refunds, and updates.
• Store photographs and videos of your flight for marketing purposes.

2. Consent:

2.1 By providing us with personal information to complete a transaction, verify payment, book a flight, purchase insurance, or cancel a flight, you consent to our collecting and using that information for specific purposes.

2.2 You may withdraw your consent at any time by contacting us at flybirbilling@gmail.com.

3. Disclosure of Personal Information:

3.1 We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Payment Processing:

4.1 We use Razorpay for processing payments. They do not store your card data on their servers and adhere to Payment Card Industry Data Security Standard (PCI-DSS) requirements.

5. Third-Party Services:

5.1 Certain third-party service providers, such as payment gateways, have their own privacy policies. We recommend reading their privacy policies to understand how they handle your personal information.

5.2 When you click on links on our website that redirect you to third-party websites, you are no longer governed by our Privacy Policy.

6. Reviews, Newsletters, and Marketing Emails:

6.1 We collect data from visitor comments, including IP addresses and browser user agent strings, for spam detection.

6.2 We partner with CusRev to collect customer reviews. You can unsubscribe from review reminder emails.

6.3 We use Mailchimp for newsletters. You can unsubscribe from newsletters at any time.

7. Security:

7.1 We take reasonable precautions to protect your personal information and follow industry best practices.

8. Cookies:

8.1 We use cookies to maintain user sessions and do not use them to personally identify you on other websites.

9. Age of Consent:

9.1 By using our website, you represent that you are of legal age or have parental consent.

10. Changes to This Privacy Policy:

10.1 We reserve the right to modify this privacy policy at any time. Changes will be effective upon posting on our website.

Contact Us:

If you have questions about our Privacy Policy or want to access, correct, amend, or delete your personal information, please contact our Privacy Compliance Officer at flybirbilling@gmail.com.

By using Fly Bir Billing, you acknowledge that you have read, understood, and agree to our Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our website.